Not Your Average Stone Shop
ORIJIN STONE is not an ordinary retail shop selling stone ‘off the shelf.’ We cater specifically to trade professionals and their complex, detailed projects that require time and collaboration with our highly trained sales, technical and production team. Each and every stone that we sell is hand-selected to provide the highest quality possible.
We strive to provide a boutique and custom service experience by giving your project our careful attention during every critical phase.
Our Doors Are Open – By Appointment!
We appreciate you bringing your business to us, and want to ensure we are available when you visit. To that end, advance appointments must be scheduled when you or your client need to meet with an ORIJIN expert.
Your projects are important to us. Please read on to learn more about our service appointment process.
PRODUCT SELECTION & DESIGN MEETINGS
Please call to confirm our availability and schedule your material selection or design appointment at least 24 hours in advance. We want to ensure a dedicated ORIJIN expert is available to assist you or your client. Without an appointment, our staff may already be committed to another patron. We respect and appreciate your time and we want to avoid asking you to wait or come back.
We are happy to provide samples of our materials for your client meetings & design presentations. For our local clients, we ask that you please call in advance with your selections so that we can have them ready for you when you stop by. For our nationwide clients, please plan for your requested sample order to take up to two weeks to arrive.
DROP-IN / PICK UP ORDERS
All orders and fabrication projects are finished on a first-request, first-serve basis.
Please note that our production workload does not allow for drop-in special fabrication rush order requests.
Calling prior to sending your crew to pick up materials allows us to confirm both stock and staff availability to fulfill the order. A notice of 24 hours will ensure that your order can be staged and ready for pickup so that you can get back on site quickly.
If you have been notified that your order is ready for pick up, kindly inform us of your preferred pick up date and timeframe so that we can prepare to be as efficient as possible.
Please note, if same-day orders can be fulfilled, full pallet quantities may be required.
SPECIAL PRODUCT ORDERS
Many of our premium ORIJIN STONE products are carefully selected and shipped from around the world. We make every effort to keep product in stock, but cannot predict large quantity orders that may deplete reserves.
Please note, Special Orders not currently in stock require extended lead times, and could take 3 to 5 months to arrive, not including any unexpected shipping delays or further fabrication.
Unique projects require care and attention to detail. Please call to schedule a technical meeting with our draftsman prior to your visit. This ensures the right expert is available to assist with your blue prints and/or templating needs.
We offer a customized laser digital templating service for our confirmed projects to assist with the more complex and technical aspects of your project. Please call for more information and availability.
Please note that we do not provide installation services.